As part of the Event Department, Security and Carpark team members manage the underground parking facilities which offers over 660 bays to event patrons and to the general public to utilise on a daily basis.

Reporting directly to the Security and Car Park Manager, this role is required to assist with the efficient daily management of the car park operations. 

About the role

• Assist with the efficient daily operations of the car park during event and also on non-event, business days.
• Ensure the presentation of entire car park and car park office is to a high standard.
• Assist with all pass card arrangements, car park signage, equipment and repairs.
• Assist in emergency situations.
• Confident computer skills including sound knowledge of Microsoft Office.     

About You

• Provide customer service to patrons with parking related queries.
• Previous experience in a customer service role, but more importantly a positive attitude and willingness to learn
• Excellent organisational skills and attention to detail. 
• Strong communication and problem-solving skills.
• Be client and customer service focused with the ability to build and maintain relationships with key stakeholders.
• Have the ability to work in both an autonomous and a team-oriented environment.
• The ability to work on a 24/7 roster around events and business operations.

PLEASE NOTE: Due to high interest, we may close this job listing earlier than the advertised deadline.

About the venue

RAC Arena is WA’s home of live entertainment, music and sports. Since opening, our 15,000 seat venue has hosted many famous superstars, including Prince, The Killers, Beyoncé, Kendrick Lamar, Fleetwood Mac, The Rolling Stones, Ed Sheeran, KISS, Celine Dion and Katy Perry. RAC Arena has also given our sporting favourites an opportunity to thrive and excel. The venue has previously hosted the United Cup with record attendance and stellar players, such as Roger Federer, and Serena and Venus Williams. The Perth Wildcats have scaled new heights on and off the court by regularly playing in front of more than 12,000 people, transforming the CBD into a sea of red during their home games.

About the company

ASM Global is the world's leading venue management and services company, with a portfolio of more than 300 of the world's most prestigious arenas, stadiums, convention and exhibition centres and performing arts venues. ASM Global Asia Pacific operates a network of venues in locations including Brisbane, Sydney, Perth, Darwin, Cairns, Newcastle, Christchurch, Kuala Lumpur, China, Hong Kong, and the UAE. Working in the venue and event industry means supporting the delivery of events across our event calendar. This means that weekend, evening and public holiday work will be required. We have lodged this role on our own site as we are managing this project directly.